Paul L. is an experienced IT Service Delivery Manager currently working at Cochlear since June 2021, where responsibilities include overseeing service delivery for implantable hearing solutions. Prior to Cochlear, Paul served as IT Service Manager at Avant Mutual from January 2018 to June 2021, contributing to Australia’s leading medical defence organization. Paul’s career also includes significant roles at Merlin Entertainments, where Paul advanced from Regional IT Service Delivery Manager for Asia Pacific to IT Service Delivery Manager for Australia & New Zealand. Previous experience at Stockland encompassed various leadership positions, including IT Improvement and Compliance Manager and National IT Service Delivery Manager, achieving notable cost savings and service enhancements. Earlier positions include roles at Data#3, Pink Roccade, and UTS: University of Technology, Sydney, alongside formal education with a Post Graduate Diploma in Information Technology and a Bachelor of Business in Accounting.
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