Rupert Harwood

Rupert Harwood is an experienced technical support professional with a strong background in cloud and distributed database technologies. Currently serving as Senior Manager of Technical Support at Cockroach Labs since April 2021, Rupert has held various roles in technical support and customer engineering at MariaDB Corporation from September 2018 to April 2021, including Principal Customer Engineer and Senior Technical Support Engineer. Previous experience includes senior technical support positions at Clustrix, Inc. and IT operations roles at ZUMA Press. Rupert's early career involved system administration and digital editing, alongside technical consulting and customer support roles at various companies. Rupert holds certifications in C/C++ programming and has a foundational education in information technology and networking.