Shan Sebastian is a seasoned professional with a background in customer support, process improvement, and customer relations. With experience at companies like Coda Payments and Yellow.ai, Shan has shown a strong ability to analyze customer data, improve customer experience, and manage support teams effectively. Shan holds a Bachelor's degree in Business Administration and Management and a Certificate in Management Essentials from Harvard Business School Online.
July, 2023 - present
November, 2022
October, 2021
August, 2020
June, 2019
July, 2017