Shehbaz Munshi

Shehbaz Munshi is a skilled IT professional with a diverse background in technical support and service desk operations. Currently serving as a Service Desk Analyst (L1 & L2) at CodeBlue New Zealand since September 2022, Shehbaz previously held the position of Technical Support Representative at NZ Interior Labours Ltd, where responsibilities included managing IT systems, finance, and health and safety protocols, as well as utilizing Xero software for financial tasks. Prior experience includes IT Helpdesk Support at Enbee Education Center, where hardware and software configurations were managed for educational setups, and Information Technology Administrator at Schoolnet India Limited, focusing on documentation and financial responsibilities. Shehbaz holds a Graduate Diploma Level 7 in Software and Web Development from Manukau Institute of Technology.