Customer Service · Germany · Remote possible
Who are we?
We work hard to help the world’s best companies solve the problem of hiring the right engineers quickly. Codility invented the category of technical assessments, and we continue to lead through constant innovation and a laser-like focus on the needs of our customers.
Your role
As a Senior Customer Success Manager, you will build key relationships with your assigned accounts, successfully onboard new clients and manage all post-sales activities to increase customer satisfaction and retention.
Reports to: Director of Customer Success
Location: 100% Remote - Poland, UK or Germany
Please note that we currently only consider candidates based in Poland, the UK or Germany. Your application will be rejected automatically if you are based in any other country.
What you’ll do
The profile we are looking for in this role.
How we behave.
We're human. Our diversity and unique experience make us strong. We allow ourselves to be vulnerable and treat one another with grace. We take ownership. We expect one another to take initiative and trust each person to make decisions based on the best available data. We have passion, perseverance and urgency to hit our goals and work together to create the best outcomes. We think big. We innovate and challenge the status quo to maximize the value we deliver to our users. We constantly experiment with new ways to drive excellence. We're real. We are honest with ourselves and one another. We listen, speak up, and are ready to change our minds.
DISCLAIMER:
At Codility, we know that great work isn’t done without a phenomenal team. We are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We insist on an inclusive culture where everyone feels safe to contribute and help us innovate. We hire candidates of any race, color, ancestry, religion, national origin, sexual orientation, gender identity, age, marital or family status, disability, or veteran status. These differences are what enable us to work towards the future we envision for ourselves, our product, our customers, and our world.