Ian Brown

Support Engineer at CoEnterprise

Ian Brown has a diverse work experience spanning over 20 years. Ian started their career in 1998 as a student, electrician, and network administrator at Earl C. Clements Job Corps Center. Ian performed repairs, maintenance, and installations of network cabling and equipment.

In 2000, Ian worked as a call center support technician for Convergys, providing outsourced support for Dell Computer Corporation. Ian completed certification courses and training on Dell workstations and peripherals.

From 2000 to 2010, Ian was a network administrator, database administrator, and field engineer at Full Spectrum, Inc. Ian provided support for client networks and hardware systems, administered databases, and installed data and telephony infrastructure.

In 2001, Ian briefly worked as a computer service technician at Cheap Guys Computers, providing diagnostic, repair, and sales support for various hardware models.

From 2010 to 2014, Ian owned and managed G2 Business Systems, a network consulting provider. Ian offered contractor services to Carestream Dental and provided network and system administration for clients across five states.

Ian then joined CoEnterprise, LLC in 2014 as a support analyst, responsible for maintaining client EDI systems and providing support via VPN sessions.

In 2018, Ian worked as a resident datacenter engineer at Hewlett Packard Enterprise. Ian coordinated with the Microsoft NOC Team to address failures in Microsoft's datacenter facility and performed maintenance, repair, and hardware migrations.

Currently, since 2020, Ian is a support engineer at CoEnterprise, responsible for maintaining client EDI systems and providing support via VPN sessions.

Overall, Ian has a strong background in network administration, database administration, and hardware support.

Ian Brown completed their education from 1998 to 2000 at Earl C. Clements Job Corps Center. During this period, they pursued multiple majors and advanced completions in the fields of Electrician and Information Technology Engineering. Prior to attending the Job Corps Center, Ian obtained a diploma from Seminole Community College in 1998. In addition to their formal education, they also obtained an A+ Certification from CompTIA in December 1999.

Links

Timeline

  • Support Engineer

    March, 2020 - present

  • Support Analyst

    July, 2014