Antonia Chiarappa

Antonia Chiarappa is an accomplished professional with extensive experience in customer relationship management and underwriting, currently serving as the Manager of Customer Relationship Service at Coface since 2005. In this role, Antonia oversees a team of 14 customer advisers and 6 contract managers, focusing on enhancing customer satisfaction and loyalty through effective management and support of customer files. Past positions at Coface include Customer Relationship Advisor, Senior Underwriter Worldwide, and Underwriter, where responsibilities encompassed policyholder training, contract negotiations, and evaluating country risks. Prior experience includes a role as a Credit Risk Analyst at Schneider Electric, where Antonia managed financial risks across Africa and the Middle East. Antonia holds a Master's degree in International Commerce from ESC Grenoble and a BAC+4 in Business Law from Université Grenoble Alpes.