Cogent E Services is an Indian contact centre with all the features of call centre platform and CRM applications.

Outsourcing

Cogent E Services

Cogent E Services' headquarters in Noida, India

Gaurav Abrol

Roshni Choudhary

Aniya Bindu Rajan

Ankush Arora

Jaspreet Singh Arora

Abhinav Singh

Nitin Sahni

Pranjal Kumar

Mahesh S

Ajay Shankar

Deepak Singh

Deepak Singhal

This department focuses on providing support and assistance to customers, ensuring their satisfaction and addressing inquiries or issues.

Customer Service

This department focuses on cultivating leadership skills and managing the growth of team leaders within the organization.

Leadership Development

This department manages employee relations, recruitment, and workforce development.

Human Resources

This department is responsible for ensuring that products meet quality standards and specifications through systematic testing and evaluation.

Quality Assurance

The Operations Team at Cogent E Services is responsible for overseeing the day-to-day functioning of the contact center, ensuring service delivery meets quality standards, managing client relationships, optimizing operational efficiency, and spearheading training and development initiatives to maintain high performance across all call center and CRM activities.

Operations Team

This department oversees the planning, coordination, and execution of operational activities to ensure efficiency and effectiveness in business processes.

Cogent E Services

Org chart

Board & advisors

Teams

Customer Service

Leadership Development

Human Resources

Quality Assurance

Operations Team

Operations Management

Offices

Cogent E Services

Org chart

Board & advisors

Teams

Customer Service

Leadership Development

Human Resources

Quality Assurance

Operations Team

Operations Management

Offices

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