Mark Theall

Mark Theall is a seasoned executive with extensive experience in customer success and sales across various sectors, including SaaS educational technology and intelligent virtual assistance. As Vice President of Customer Success at Cogito Corp since November 2020, Mark Theall oversees client management and team development, previously achieving remarkable revenue growth as Senior Customer Success Director. Prior roles include VP Sales & Customer Success at Aveniros, where responsibilities encompassed sales and marketing strategy, and Director of Account Management at Interactions Corporation, focused on client relationships and revenue targets. Mark Theall's earlier experience also includes strategic account management, professional services leadership, and quality assurance management, underscoring a strong background in enhancing client engagement and operational efficiency. Mark Theall holds a BA in Political Science and Business Administration from Providence College.