Burra Sarma

Technical Support Lead at Cogniac

Burra Sarma has a long and successful career in IT. Burra started in 1998 as a Technical Manager at SS8 Networks. In 2006, they moved to Oracle, where they held the position of Senior Technical Support Manager for 15+ years. During their time at Oracle, they won several awards, including the CIO award. In 2021, they moved to Cogniac Corporation as Technical Support Lead. In this role, they are responsible for taking care of major customer issues and upgrades, working with the Quality Assurance team for product stability, overseeing the installation and maintenance of IT systems, hardware, and software, and identifying and recommending upgrades and changes to hardware and software.

Burra Sarma attended Osmania University, although the start and end years are unknown.

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