Keith Edward "Edi" Bibergall

Edi Bibergall's work experience includes:

- Senior Solution Architect at Cognigy since January 2023 (current position).

- Solution Architect/Consultant at Cognigy from March 2021 to February 2023.

- Enterprise Resources Planning Consultant at FAUSER AG from April 2018 to March 2021.

- Sales Assistant at Shinsho Europe GmbH from July 2017 to December 2017.

- Office Manager/International Relations/Marketing at De-Parcon GmbH from July 2013 to June 2017.

Keith Edward "Edi" Bibergall earned a Master's Degree in Japanese Studies from the University of Cologne, where they studied from 2005 to 2013. In addition to their academic qualifications, they obtained a certification in "Managing a Customer Contact Center" from LinkedIn in October 2022. Prior to this, in November 2021, they received certification as a "Cognigy.AI Certified Specialist" from Cognigy.