Michael Grün

Michael Grün currently serves as the Director of Sales EU at NiCE Cognigy, focusing on empowering customer service experiences and driving growth. Prior roles include Sales Director at Genesys, where Michael led sales for enterprise verticals in Germany, and Regional Sales Director at Salesforce, encompassing various leadership roles across sales growth and territory management. Michael's career began as an Account Manager at Vodafone and advanced through positions at Nortel Networks as a Regional Account Manager and at Avaya as a Key Account Manager. Michael holds an MBA in General Management from FernUniversität in Hagen and has obtained certification as a Systemic Coach and Change Manager from INeKO at the University of Cologne.