Rosana P.

Rosana P. has a diverse work experience spanning multiple roles and industries. Rosana started their career as an Insurance Consultant at Telebroker.dk from September 2012 to April 2014. Rosana then worked as a Customer Support specialist at Sl Solutions from June 2014 to May 2016, where they provided exceptional customer service and resolved escalated issues within the gaming industry.

From May 2016 to June 2018, Rosana worked as a Customer Service Consultant at Lufthansa InTouch, where they demonstrated strong communication skills and provided excellent customer support.

Rosana then transitioned to MSD Czech Republic in June 2018, where they held the position of Accounts Payable Specialist until September 2022. In this role, they resolved various issues related to payables and effectively supported 12 EMEA countries. Rosana also provided training to new joiners and key stakeholders, managed reporting activities, and ensured timely payment of invoices.

Most recently, Rosana joined Cognigy in June 2023 as a Financial Operations Accountant, although further details about this role are not provided. Overall, Rosana has gained valuable experience in finance, customer service, and support roles throughout their career.

Rosana P. obtained their Bachelor of Philology in Italian Language and Literature from Filoloski fakultet "Blaze Koneski". Rosana attended this institution from 2008 to 2012.