Thomas Simpson is a Technical Support Engineer III at Cohesity, bringing over 20 years of experience in the IT support industry. They have previously held roles at VMware, where they served as a Senior Technical Support Engineer and later as a Staff Technical Support Engineer, mentoring colleagues and managing complex technical escalations. Earlier in their career, Thomas worked at TalkTalk and AOL, where they developed strong problem-solving skills and gained expertise in technical support processes. Thomas holds a Higher Certificate in Multimedia Software & Application Development from the Waterford Institute of Technology.
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