COHO Services
Douglas MacGowan has extensive experience in the hospitality industry, with their career spanning over several positions at various hotels. Douglas began as a Senior Catering Sales Manager at Hilton Anaheim from 1994 to 1998. Douglas then worked as a Senior Sales Manager at Hilton Hotels & Resorts from 2001 to 2006, where they exceeded revenue goals and successfully managed client accounts. Douglas joined Hilton Portland Downtown in 2012 as an Assistant Director of Sales, overseeing a group sales team and achieving high sales performance until 2019. From 2012 to 2020, they served as the Director of Sales and Marketing at Embassy Suites by Hilton Portland Downtown, where they were responsible for driving sales, managing costs, and leading a team. In 2020, they took on the role of General Manager at Holiday Retirement, providing operational leadership and resident care during the COVID-19 pandemic. Recently, in 2021, they returned to a sales leadership role as the Area Director of Sales and Marketing at COHO Services, representing two extended-stay hotel properties and directing sales efforts. Throughout their career, Douglas has demonstrated their ability to drive revenue, manage costs, and lead teams to success.
Douglas MacGowan has a Bachelor's degree in Hotel/Motel Administration/Management from Washington State University. Douglas also has certifications in Hilton Hotels Sales Coaching from Hilton Hotels & Resorts, Delphi Administrator from Amadeus, Culinary Arts Chef Certification from Epicurean Culinary Institute, and Hilton Hotels Circle of Excellence from Hilton Hotels & Resorts.
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COHO Services
Our feet may be planted in Portland, Oregon but our heart has always been in hospitality. A family-owned business, COHO began with a single hotel and has since grown to become a leading regional hospitality company with ownership in both branded and independent hotels, hotel reservation/distribution technology, independent restaurants, boutique health clubs, wineries and more. Our management approach is based around three core groups of people: owners, employees and customers. We believe that all three must succeed equally in order for the whole to succeed. Our hands-on philosophy means we work best when we are engaged. We strive to cultivate talent from within and believe businesses succeed when employees are empowered with knowledge. We support our properties by working with them to create a strategy, develop and execute efficient operating systems and maintain accountability through reporting. Our hospitality solutions work together to create long-term success for our owners and business partners.