Luciana Berta Revelli

Luciana Berta Revelli has a diverse work experience starting from 2008. Luciana began their career at Cabal as a Phone Operator in the Call Center, providing exceptional customer service and handling customer inquiries and complaints effectively. Over the years, they progressed within the company and took on various roles such as Team Leader, where they trained new employees, monitored KPIs, and coached their team to achieve company objectives. Luciana then moved on to become a Functional Analyst, creating training materials, policies, and procedures, and reviewing data related to card operations and bank accounts. As a Recruitment and Training Analyst, they assisted managers in determining training needs and collaborated to find the best solutions for employees.

From 2021 to 2022, Luciana worked as a Change Management Sr. Analyst at Accenture, where they were responsible for updating training materials and assisting with training delivery for a new software acquired by advertising agencies. Currently, they hold the role of Operations Administrator at hummingbot.io, managing student access to an online course, providing technical support, and delivering exceptional customer service. Luciana has a strong background in customer service, training, and managing operations.

Luciana Berta Revelli has a diverse education history. From 2009 to 2013, they attended Universidad de Morón (Oficial) where they obtained a Tecnicatura en Hotelería degree with a focus on Hotel/Motel Administration/Management. Following that, from 2014 to 2019, Luciana pursued a Licenciatura degree at Universidad del Salvador, specializing in Gestión de recursos humanos/Administración de personal, general.

In 2020, Luciana enrolled in Mundos E and completed a Diplomatura en Gestión Ágil de Proyectos. Additionally, they hold a certification named First Certificate in English from the University of Cambridge, although details such as the obtained month and year are not provided.