Marika Szczawinska

Head Of Customer Experience at CoinAPI

Marika Szczawinska's work experience begins in 2012 as an International Sales and Recruitment Specialist at Laureate Online Education, where they were responsible for enrolling prospective students. Marika then worked as a Registration Operations Specialist, administering student academic records and class scheduling.

In 2014, Marika joined GetResponse as an Account Development Specialist, where they focused on building relationships with trial account users and increasing brand awareness. Marika later became a Customer Success Advisor, providing product training and ensuring customer satisfaction. Marika also served as a Sales Representative and Sales Development Manager at GetResponse, leading a team and driving sales growth.

From 2021 to 2023, Marika worked at Bejamas as the Head Of Sales, overseeing sales structures, managing a global salesforce, and forging partnerships with Saas vendors.

Marika then joined From Poland With Dev in 2023 as a Key Relationship Manager, responsible for sales, account management, and customer support. Finally, in 2024, Marika became the Head of Customer Experience at CoinAPI, focusing on leveraging cryptocurrency market data and enhancing customer experience.

Overall, Marika has a diverse background in sales, customer support, and leadership roles in various industries.

Marika Szczawinska obtained a Bachelor of Science (BS) degree in Biotechnology from the University of Gdansk, which they completed from 2007 to 2010. Marika then pursued further education and earned a Master of Science (MSc) degree in Biotechnology from the same university, completing this program from 2010 to 2012. Additionally, they have obtained several certifications from LinkedIn in various areas such as sales, management, and leadership.

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Timeline

  • Head Of Customer Experience

    January, 2024 - present