Aran Hennessy

Aran Hennessy is a seasoned IT professional with extensive experience at Coinbase from March 2021 to the present, serving as a Senior IT Service Desk Engineer and previously as an IT Service Desk Engineer and Associate IT Service Desk Engineer. Key responsibilities include providing comprehensive hardware and software support, documenting and training on IT procedures, mentoring IT team members, and facilitating new hire onboarding. Prior experience includes a role as Team Lead at Astreya @ Google, where Aran improved device logistics and end-user support methodologies, as well as various positions in film production, showcasing versatility in both IT and the creative sector. Aran holds a Bachelor's degree in Film and Television Production from Dún Laoghaire Institute of Art, Design and Technology.