Muhammad Tanveer

Muhammad Tanveer is a highly experienced Senior IT Service Desk Engineer with a proven track record in IT support and management. Currently employed at Sadara Chemical Company since September 2020, Muhammad specializes in ITSM tools, particularly Manage Engine and Service-Now, and is adept in handling major incidents and providing comprehensive end-user support. Prior experience includes a role at Fawaz Alhokair Group Fashion Retail, where responsibilities encompassed direct technical assistance, help desk management, and collaboration with regional IT support teams. Muhammad's career began at SNGPL, leading the IT-Compliance Section for a substantial customer base. Educational qualifications include a BS in Computer Sciences from Allama Iqbal Open University and ongoing studies in English Language and Literature at the University of the Punjab.