Forbes Rossbacher

Forbes Rossbacher is a skilled professional with extensive experience in customer engagement and support, currently serving as a Conversation Designer and Executive Escalations Specialist at Coinbase since November 2021. Previously, Forbes held roles at Lyft as a Partner Engagement Specialist, enhancing communication between teams and improving customer satisfaction. At Redbubble, Forbes was pivotal in managing social media support operations and training support agents, significantly increasing productivity and service quality. Forbes began the academic journey at the University of California, Santa Cruz, earning a Bachelor of Arts in Psychology.