Ekaterina Popova

Ekaterina Popova has extensive experience in customer success and account management, currently serving as Account Manager Team Lead and Customer Success Manager at CoinsPaid since February 2022. Previously, Ekaterina worked as an International Travel Consultant and Independent Partner at inCruises® from October 2019 to October 2022, and as Customer Service Team Lead at Firebird Tours from June 2018 to February 2022, where the focus was on team direction and improving operational efficiency. Ekaterina also held positions as Sales Manager at PSCube and Client Portfolio Manager at Ima Polania, with a track record of managing teams across multiple countries. Early career experience includes a role in entertainment at Carnival Cruise Line from November 2009 to February 2017. Ekaterina holds a Bachelor's degree in Teaching English as a Second or Foreign Language from Baranovichi State University, completed in 2009.