Doug Ward, MBA, is an experienced leader in customer experience and organizational development with over 25 years of experience. Currently serving as the VP of Customer Success & Growth at CollabNow Inc and the VP of Customer Experience at Smartaira, Doug focuses on driving user engagement and delivering exceptional service. They are also the founder of Elevating Everyone, which specializes in professional development and leadership training. Previously, Doug held several senior roles at Comcast Cable, contributing to customer care and operational excellence. Doug holds a Master’s Degree in Business Administration from Bethel University and is pursuing studies in Paralegal Studies at the University of South Carolina School of Law.
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