Alexandra Saichin

Alexandra Saichin has a diverse work experience, starting in 2015 as an Admissions Representative at Johns Hopkins University. Alexandra then interned at The Partnership for a Healthier Manhattan at the Icahn School of Medicine at Mount Sinai from June 2015 to August 2016.

In 2017, Alexandra joined Collective Health, where they held various roles over the years. Alexandra started as a Member Advocate, serving as an advocate for members navigating the complex health insurance system. Alexandra then became an Operations Team Lead, enhancing the customer experience through leadership and people management. Following that, they took on the position of San Francisco Manager, Member Advocacy, where they managed a team of nine member advocates during a transition. Alexandra 'sresponsibilities included performance and change management, cross-office training, and overseeing customer satisfaction and Net Promoter Score trends. Alexandra then moved on to roles in client success, serving as a Senior Associate and Account Manager before becoming a Senior Account Manager. Alexandra 'sresponsibilities included client issue resolution, account management, and maintaining client satisfaction. Alexandra currently holds the position of Account Executive.

Most recently, in 2019, Alexandra became a Team Co-Captain at Cycle for Survival.

Overall, Alexandra Saichin has demonstrated their proficiency in client relationship management, leadership, and customer service throughout their career.

Alexandra Saichin completed their high school education at Greenwich High School from 2009 to 2013. Alexandra then pursued their higher education at The Johns Hopkins University, where they obtained a Bachelor's Degree in Public Health from 2013 to 2017. In 2015, Alexandra also briefly attended the School for International Training in New Delhi, focusing on Public Health, Policy Advocacy, and Community.