Judy Luong

Senior Business System Analyst at Collective Health

Judy Luong has a diverse work experience spanning various industries and roles. Judy started their career at iGames, Inc. in 2004, where they held multiple positions such as Membership Coordinator, Operations Manager, Finance Manager, Program Manager, and ultimately, Product Manager. Their responsibilities included managing projects, defining business requirements, writing user stories and feature files, and working with cross-functional teams.

In 2015, they transitioned to the healthcare industry, initially working as a Phlebotomist at Saint Francis Memorial Hospital, where they performed venipunctures, collected and stored blood samples, and ensured workstations were disinfected. Judy then gained experience as a Medical Assistant (Externship) at Zuckerberg SF General Hospital, assisting with patient care and wound dressing using electronic health records.

From 2015 to 2016, Judy worked as a Medical Receptionist at Sunset Pediatrics, where they managed patient flow, conducted tests, administered treatments, and scheduled appointments. Judy then moved on to Sutter Health, where they played multiple roles. As a Certified Medical Assistant, they helped launch and grow the Interventional Endoscopy Program, managed physician practices, and scheduled complex procedures. Judy later became an Information Services Business Analyst, leading requirements gathering sessions, creating business cases and process flow diagrams, evaluating vendor products, and contributing to optimization efforts.

Most recently, Judy joined Collective Health in 2021 as a Business Systems Analyst, although no specific details about their role are provided. Throughout their career, they have demonstrated strong attention to detail, project management skills, and the ability to collaborate with stakeholders and teams to achieve results.

Judy Luong obtained a Bachelor of Science degree in Business/Managerial Economics from the University of California, Davis.

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Previous companies

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Timeline

  • Senior Business System Analyst

    July 1, 2024 - present

  • Business Systems Analyst

    August, 2021