Chris Carlin is an accomplished professional with extensive experience in customer experience and marketing within the collectibles industry. Currently serving as the Director of Customer Experience at Collectors since March 2022, Chris effectively manages the PSA Concierge team and drives customer care initiatives. Prior experience includes leadership roles at The Upper Deck Company, where Chris redefined customer service strategies, launched innovative programs, and engaged with fans through social media and marketing campaigns. Chris holds a Bachelor of Arts in Education from Northern Arizona University.