Josh Lewis

Josh Lewis is an experienced professional in customer care and operations, currently serving as a Sr. Manager at Collectors since May 2024. Prior roles include Director of Customer Operations at Flow, where Josh led multiple teams and achieved a 30% reduction in new customer onboarding time, and Director of Customer Support, responsible for building the team and managing critical metrics. Previous experience includes Senior Team Lead for Technical Support at Audible Magic, Technical Support Engineer at Skuid, Community Manager at Navdy, Community and QA Technical Lead at OpenTable, and various customer service positions at L.L.Bean and Skowhegan Savings Bank. Josh holds a high school diploma from Lawrence High School and has a Bachelor’s degree from the University of Maine.