College Loan Corporation
Arlene McCarville is an experienced operations specialist at College Loan Corporation since June 2014, specializing in scholarship management and quality review support for customer service operations. Responsibilities include data analysis of chat trends, UX research for competitive reviews, and collaboration with the Edvisors team on chat scripting. Prior roles include customer service representative at College Loan Corporation, where engagement with diverse customers was key, and research analyst at U.S. Bank, focusing on collateral file accuracy and reporting. Earlier experience as an administrative assistant at Multicom, Inc. involved front desk duties and client account management.
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College Loan Corporation
College Loan Corporation (CLC), headquartered in Las Vegas, Nevada is a top 10 student loan provider, managing more than $10 billion in student loan assets. By offering innovative loan products and industry-leading customer service, the Company has helped make higher education possible for more than 800,000 students and families. CLC has won multiple awards, including the BBB Torch Award for Marketplace Ethics and the American Business Award for excellence in Customer Service. For more information, visit www.collegeloan.com or call our student loan hotline at 1.800.2COLLEGESM.