Howard Madison

Howard Madison is an experienced IT professional currently serving as an ITSM Systems Engineer at the College of American Pathologists since March 2022. Madison has previously held roles as an IT Service Management Analyst at CCC Information Services, where responsibilities included developing Change Management policies and conducting CAB meetings, and at R1 RCM, focusing on IT Change Management and Asset Management processes. Additional experience includes managing incident operations at Uptake and working as an ETL Developer at Discover Financial Services, where data extraction and job scheduling were key tasks. Madison holds a Master of Science in Management Information Systems from Dominican University and a Bachelor of Science in Computer Science from Northern Illinois University.