Rachel A.

Rachel A. is an experienced Inspection Assignment Specialist at the College of American Pathologists since January 2024, where responsibilities include managing the assignment process for Inspection Team Leaders, verifying inspectors, and organizing virtual inspections. Prior to this role, Rachel served as a Customer Contact Center Agent at CAP, addressing customer inquiries regarding laboratory accreditation and proficiency testing. Rachel has also held positions as an Account Executive at Bridge Import Group, an Account Manager at Guernsey, Inc., and an Area Manager II at Amazon, demonstrating a strong background in account management, operations, and customer service. Earlier career experiences include internships in copywriting and content development, showcasing abilities in communication and content creation. Rachel holds a Bachelor's degree in Management, Innovation and Entrepreneurship from James Madison University and an Associate's degree in Business Administration from Piedmont Virginia Community College.