Samantha Kraupner

Samantha Kraupner has extensive experience in information services and support, spanning over 25 years. Currently serving as Senior Manager of IS Service Desk and Internal Staff Collaboration at the College of American Pathologists since May 2017, Samantha previously held the position of Manager of the IS Service Desk. Prior to this role, Samantha worked at Ensono as Service Desk Director from September 1997 to March 2017, demonstrating a strong background in leadership and operational management within service desk environments.