Sreshth J. is an accomplished professional with significant experience in operations and customer service. As Operations Lead and Franchise Owner at College Pro since February 2021, Sreshth J. directed a team of 16, achieving a 96% customer retention rate and generating impressive sales figures, including $110,000 in gross sales in the summer of 2022. Prior to this, Sreshth J. worked as a Personal Banking Associate at TD, achieving a Net Promoter Score of 87% and winning multiple awards for performance. Additional experience includes roles as a Customer Experience Associate at Rockwater Wealth Management and a Research and Analysis Intern at Lakehead University. Sreshth J. holds a Bachelor's degree in Commerce from Lakehead University, completed in 2023.
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