Ian Jones is a seasoned professional with extensive experience in support and product management roles. Currently serving as a Senior L3 Support Engineer at Collibra since January 2022, Ian previously held the position of Product Manager at Novant Health, where leadership of a 10-person team focused on implementing a Master Data Management solution. Prior experience includes a Support Engineer role at Forte Research Systems, Inc., emphasizing customer success through custom SQL-based reporting, and technical support for Epic's Outpatient EMR product, where Ian played a key role in customer troubleshooting and project management. Early career experiences as Waterfront Director at Timber Ridge Camps and Teaching Assistant at Purdue University contributed to Ian's diverse skill set. Ian holds a Bachelor of Science in Actuarial Science and Statistics from Purdue University.
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