Jared Kennedy

Jared Kennedy is a seasoned professional in customer support management, currently serving as the Director of Customer Support at Collibra since 2019, after previously holding the role of Support Services Manager. Prior experience includes a 14-year tenure at Hewlett Packard Enterprise, where Jared led customer support teams across multiple HPE software products, including HP Operations Orchestration and HP Client Automation. Key responsibilities encompassed managing support delivery operations, overseeing team performance, and driving critical case escalations. Earlier in Jared's career, experience as a Systems Technician and Level 2 Desktop Support for Johnson & Johnson equipped Jared with strong technical troubleshooting skills across various software applications. Jared holds a Bachelor's degree in Sociology from the University of Pittsburgh.