Xochitl Planer

Xochitl Planer is a seasoned professional with extensive experience in customer support and technical services. Currently serving as a Senior Manager of Customer Support at Collibra since September 2021, Xochitl manages a team of support engineers, acts as an escalation point for technical issues, and collaborates with cross-functional teams to enhance customer experience. Previously, Xochitl worked at Stibo Systems from 2014 to 2021, where responsibilities included managing a team focused on technical services and improving global support processes. Earlier career roles include development research analyst at DataScan Technologies and production support engineer at TMX Finance, with foundational experience at AutoVIN in various support and operations capacities.