Daniel Burstow

Daniel Burstow is an accomplished Operations Director and Head of Site for Collinson, where responsibilities include shaping customer behavior and enhancing client value through expertise in Loyalty, Lifestyle Benefits, Insurance, and Assistance since March 2016. Prior to this role, Daniel served as Head of Global Customer Experience & Quality at AXA Travel Insurance, overseeing global operational strategy, training delivery, and complaint management from May 2009 to March 2016. Daniel's extensive experience at AXA includes roles such as Head of International Operations and Head of UK Operations, alongside earlier positions in customer service management, quality assurance, and complaints investigation, demonstrating a strong background in client relationship management and operational efficiency.