Erica Major is an experienced professional in the hospitality and marketing sectors, currently serving as Front of House Manager at Columbia City Bakery since April 2023. Prior to this role, Erica worked as an Account Support Coordinator at Taphandles and as an Account Coordinator and Marketing Assistant at Boltive, where responsibilities included product demonstrations, client relationship management, and content creation for various platforms. Additionally, Erica has experience as a Marketing and Design Intern at Boltive, where design work for social media campaigns and analytics assessment were key duties. Earlier experience includes positions as a Barista at Oppenheimer Cafe and a Sales Intern at Kidadl. Erica holds a Bachelor of Arts in Communication and Media Studies from the University of Puget Sound, completed in May 2020.