Evelyn Proctor

Evelyn Proctor is an experienced IT professional currently serving as the IT Help Desk Supervisor and Project Manager at Columbia Machine, Inc. since August 2022, where efforts have focused on enhancing business performance and improving documentation processes for ERP systems and desktop support. Prior roles include Systems Support Analyst at Newrez LLC, Tier 1 Technical Support at Synology, and Service Desk Technician II/Scrum Master at Security On-Demand, where Evelyn managed a team and oversaw backup cataloging. Additional experience includes customer support at GreatCall and mortgage consulting at Neighborhood Assistance Corporation of America, facilitating financial counseling and loan creation. Proctor holds a Bachelor of Business Administration in Economics from Middle Tennessee State University and an Associate of Science in Economics from Volunteer State Community College.