Laura Schell is a seasoned hospitality professional with extensive experience in operations and housekeeping management. As a Senior Operations Manager and Director of Housekeeping at Colwen Hotels since July 2018, Laura has successfully managed pre-opening setups, established cleanliness standards, and enhanced interdepartmental policies. Prior roles include Director of Housekeeping at HEI Hotels & Resorts, where Laura implemented real-time inspection programs, and a long tenure at Starwood Hotels & Resorts, progressing from Housekeeping Manager to Director of Housekeeping, overseeing large teams and driving sustainability initiatives. Laura holds a Bachelor of Science in Hospitality and Tourism Management from the Isenberg School of Management at UMass Amherst.
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