Jiong Gao

Jiong Gao is a seasoned data science and analytics leader with over 10 years of experience in the media industry. They currently serve as the Senior Manager of CX Analytics at Comcast Advertising, where they leverage machine learning and NLP to enhance customer experience strategies. Previously, Jiong held various roles at Comcast, including Analytics Manager and Analyst 4, where they developed statistical models and built interactive dashboards to provide business insights. They also have experience as a Data Analyst for Fulton County Government, a Marketing Analyst Intern at United Family Healthcare, and as a Graduate Research Assistant at both Emory University and Georgia State University. Jiong earned a Master of Public Health from Emory University and a Master of Science in Data Science and Analytics from Georgia State University.