Allison Tinius is an experienced Program Manager and Voice of Customer (VoC) professional with over 15 years of experience dedicated to customer-centric initiatives. They have effectively managed programs across various sectors, including refugee resettlement and tech, and are currently a Principal Program Manager at HubSpot, where they lead customer experience strategies impacting millions in MRR. Previously, they held key roles at Eventbrite, where they established the first NPS program and drove significant improvements in customer feedback processes. Allison earned a Bachelor of Business Administration from Belmont University.
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