Karen Chung is an Executive Director at Comcast, where they lead initiatives to enhance Xfinity's digital experience and improve customer engagement through innovative self-service tools. With a strong background in software product management, Karen previously served as a Senior Director for Smart Home Products, where they successfully launched cutting-edge offerings, including the Xfinity Indoor/Outdoor Camera. Before joining Comcast, Karen co-founded an online fashion brand and held roles at The Wharton School and L3 Technologies, focusing on user experience and product commercialization. Currently, Karen is pursuing multiple degrees in fields including Industrial and Systems Engineering and Computer & Information Science.
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