Mala Khurana

Mala Khurana is an accomplished Executive Director of AI Experiences Product Management at Comcast, with a career spanning several key roles since 2007. Khurana has successfully led the development and implementation of innovative AI-driven solutions, including the Xfinity Assistant chatbot, and played a crucial role in transitioning DVR services to the cloud. With a background in project management and product ownership at companies like Transportation Resource Associates and Aetna, Khurana has consistently exceeded project performance metrics and managed large-scale initiatives to enhance customer experience. Khurana holds a BS in Computer and Information Science from Temple University and an MBA in New Ventures and Entrepreneurial Studies from Penn State University.