Mike McCalpin

Mike McCalpin is an experienced customer service professional with a strong background in team management and support services. Currently serving as a Customer Care Service Supervisor at Commerce Bank since December 2020, Mike previously held various supervisory roles at Enterprise Holdings from November 2006 to April 2020, where responsibilities included managing teams of Customer Support Representatives, handling customer service escalations, and ensuring compliance with corporate accounts. Mike's career began in retail management at Bed Bath & Beyond, and academic credentials include a Bachelor's degree in Psychology with a minor in English Literature from DePauw University.