Michael Magdy

Michael Magdy has extensive experience in the banking sector, currently serving as Head Teller at CIB Egypt since August 2016, where responsibilities include managing a team of new bank tellers and reporting to upper management. Previously, Michael held positions as Senior Teller, Bank Teller, and Contact Center Representative, contributing to customer service improvements through knowledge base creation, efficient CRM usage, and developing customer service policies. Prior experience includes a role involving Oracle Database at Orascom Construction Ltd. and a trainee position at Orascom Construction Industries (OCI). Michael holds a Bachelor's degree in Accounting from Ain Shams University, earned between 2009 and 2013.