Emma Stephens

Emma Stephens is a seasoned professional with extensive experience in business improvement and management across various sectors. Currently serving as Head of Business Improvement for LASER Energy and Zero Carbon Services at Commercial Services Group since October 2022, Emma has also held the position of Business Improvement Manager within the same organization. Prior roles include Executive Board Member at East Coast FM, where Emma promoted diversity and social inclusion in UK broadcasting, and Volunteer Business Development Manager at Trinity College London, contributing to multiple initiatives from 2015 to 2022. Emma's earlier career includes significant positions at the Royal College of Physicians and Surgeons of Glasgow and BTO Solicitors LLP, demonstrating a strong foundation in administration and marketing.