Commio
Chris Shirley is a dedicated professional with extensive experience in customer success and implementation roles within the technology sector. Currently serving as a Customer Experience Specialist at Commio Voice & Text Messaging since May 2019, Chris has effectively transformed customer-reported issues into actionable tickets for the engineering team and facilitated high-priority discussions with product management. Previous roles include Customer Success Specialist at thinQ by Commio and Software Implementation Consultant at Apptio, where Chris showcased skills in client onboarding and software configuration. Chris also held multiple positions at CONNECTURE, from Senior Implementation Coordinator to Project Coordinator, focusing on client relations and data reporting. Chris holds a Bachelor's of Science in Business Administration with a concentration in Information Technology from North Carolina State University and an Associate of Arts in Business Administration from Wake Technical Community College.
Commio
Commio is a cloud voice and text messaging API platform that enables companies to deliver rich omnichannel customer conversations at scale. We're unique: we’re the only CPaaS that gives our partners total control and transparency, plus reliable, high-quality, cost-effective communications. We are the essential ingredient that makes our partners’ products, services and experiences, better. Commio's smart, reliable voice and messaging solutions are easy to implement and scale with you, so you can deliver more calls and texts, be more competitive, and save money. Building amazing experiences that engage and delight your customers is easy with Commio. With Commio, you get peace of mind, and happier customers. Find out why thousands of software platforms and enterprises trust Commio with their communications. Get a demo today. Our flexible, developer-friendly Messaging API makes it easy to deliver high-capacity text messaging. From brand & campaign registry to sending through every major gateway, if you can dream it we can send it. Intelligent call routing with multiple layers of redundancy mean less worry and more happy customers–plus lower costs. See beyond the Voice API to gain visibility into every call, then take control of routes and carriers to improve call delivery and quality. That’s Commio peace of mind!