Commio
Chris Shirley is a dedicated professional with extensive experience in customer success and implementation roles within the technology sector. Currently serving as a Customer Experience Specialist at Commio Voice & Text Messaging since May 2019, Chris has effectively transformed customer-reported issues into actionable tickets for the engineering team and facilitated high-priority discussions with product management. Previous roles include Customer Success Specialist at thinQ by Commio and Software Implementation Consultant at Apptio, where Chris showcased skills in client onboarding and software configuration. Chris also held multiple positions at CONNECTURE, from Senior Implementation Coordinator to Project Coordinator, focusing on client relations and data reporting. Chris holds a Bachelor's of Science in Business Administration with a concentration in Information Technology from North Carolina State University and an Associate of Arts in Business Administration from Wake Technical Community College.