Crystal Carcamo

Crystal (Crissy) Carcamo, MAIOP has extensive work experience in various healthcare organizations. Crystal (Crissy)'smost recent position was as the Senior Business Intelligence Director- Regulatory Reporting, Data Governance & Delivery at Commonwealth Care Alliance. In this role, they developed and led strategies for enterprise-level initiatives, promoted data-driven decision-making, and supported the development and maintenance of the Analytics budget. Prior to this, Crystal worked as the Director of Regulatory Reporting and Data Delivery at the same company.

Before joining Commonwealth Care Alliance, Crystal held the position of Manager of Business Transformation at Neighborhood Health Plan of Rhode Island, where they led a team in identifying root causes and implementing mitigations using six sigma and project management methodologies.

Crystal also has experience in revenue cycle management and consulting as a Co-Owner of Specialized Account Representatives, LLC. Additionally, they worked as a Six Sigma Business Process Improvement Consultant for Neighborhood at Meduvi and as a Senior OpX Analyst and Process Improvement Consultant at Lifespan.

Earlier in their career, Crystal held various roles such as Center Operations Director at Concentra, Administrative Director of Operations at Urgent Medical Care, and Senior Consultant at Merchant Medicine LLC.

Throughout their career, Crystal has demonstrated strong leadership and problem-solving skills, as well as expertise in business intelligence, data governance, process improvement, and change management.

Crystal (Crissy) Carcamo, MAIOP earned a Masters degree in Industrial Organizational Psychology from the University of New Haven in 2008. Crystal (Crissy) previously obtained a BA in Psychology/Marketing from Rhode Island College in 2006. In addition to their educational background, Crystal has also completed various certifications including Six Sigma Black Belt and Six Sigma Green Belt from Lifespan in 2017 and 2014 respectively. Crystal (Crissy) also holds a Vizient Analyst Certification from Vizient, Inc. and is a TapRoot (Root Cause Analysis) Facilitator, although the institution for the latter certification is unspecified.