Beth Glover

Beth Glover is an experienced professional in customer service and management, currently serving as a Sr. Customer Care Supervisor at ComEd since April 2018. Previously, at Capital One from 2010 to 2017, Beth held various roles including Escalated Customer Service Manager, overseeing a team handling significant call volumes, and Customer Service Supervisor, leading and coaching a dedicated team. Earlier experiences include work as a Commercial Credit Analyst and Customer Service Manager at HSBC, and several roles at Household International. Beginning a career at Accenture, Beth developed a Knowledge Management website and coordinated event planning operations. With a strong background in team leadership, customer service, and process improvement, Beth Glover demonstrates a commitment to excellence in customer care.