ComEd
Dawne Watts is a seasoned professional in customer insights and market research, currently serving as a Senior Customer Insights Analyst at ComEd since September 2017, where expertise in transactional tracking research enhances customer satisfaction for both residential and business clients. Prior experience includes roles such as Research Director at Q Research Solutions, Inc., Senior Account Manager at Ipsos InnoQuest, and Senior Study Director at Synovate, demonstrating a strong background in client management and project execution across various industries. Early career accomplishments include managing projects at Elrick & Lavidge / TNS, with a foundational role at Luhrs Marketing Research Corporation. Dawne holds an MBA in Marketing from Keller Graduate School of Management of DeVry University and a B.S. in Marketing from the University of Wisconsin-Parkside.