Jibril McCaster

Jibril McCaster is a seasoned professional with a diverse background in community support and IT operations. Currently working as a Community Support Specialist for the Commonwealth of Kentucky since 2019, Jibril focuses on assessing client needs and developing person-centered care plans. Prior experience includes serving as an IT Operations Analyst at AHEAD, where responsibilities encompassed managing the ServiceNow ticketing system and monitoring network activities. Jibril's foundational experience includes various roles at Northern Kentucky University, including Office Aid, Campus Ambassador, Graduate Assistant, and Research Assistant. Jibril has advanced education credentials, holding a Master of Social Work from Northern Kentucky University and ongoing software engineering and IT support programs at Per Scholas.